NOTE:- Power Director 5.0 Premium software supports the Dolby Digital You can take the refund for your purchase of 'CyberLink DVD Suite 5 Pro' and can purchase the Power Director 5.0 Premium software if you want. We also like to tell you that as you are using a JVC product, only the software bundled with it supports its video files or the Power Director 5.0 Premium(full version) software for editing. So Power Director software included in it does not supports 'Dolby Digital' audio formats. And software's included in it are customized software's and has the limited features only.
We like to inform you that the FAQ's available on our website are for the retail version i.e for the full version of the Power Director 5.0 Premium software.Īnd as you have purchased 'CyberLink DVD Suite 5' which is a 10-in-1 software suite. My Current Response, which I suspect will close the matterĭissatisified with responses CS000393785 & CS000388009Īt least I received a quick response.here it is. We like to tell you that Power Director 5.0 Premium software(full version) supports the 'Dolby Digital' audio formats(2 - channel). We like to inform you that 'CyberLink DVD Suite 5' has the customized version of software with it and the cusomized version software does not supports the 'Dolby Digital' audio format. Second Question (Before the first was answered) Please feel free to contact us back for any further clarification or for any assistance related to Cyberlink Products. Use the below mentioned link to get back to us for immediate response for your further queries: We like to tell you that Power Director 5.0 Premium software(full version) supports the 'Dolby Digital' audio formats(2 - channel) for editing. We like to inform you that we have suggested you to download the trial version of the 'CyberLink DVD Suite 5' and try it before the purchase but as you purchased the 'CyberLink DVD Suite 5' please note that 'CyberLink DVD Suite 5' has the customized version of software with it and the cusomized version software does not supports the 'Dolby Digital' audio format.
We understand your concern related with CyberLink software. Thank you for contacting CyberLink Online Support. Here is my dialog with Tech services, I posted an early question before I found their faq.
Well I for one am not giving this company anymore money. Bah! this is looking bad.Looks like the only way is the premium version.